Description based on the Specified Commercial Transactions Act

Sales company name

and music Co., Ltd.

CEO

Toyoki Tanizaki

location

〒150-0002
Shibuya SR Building, 1-20-26 Shibuya, Shibuya-ku

email address

store@sorrywavy.jp

telephone number

03-6805-0447 (※We are currently not accepting inquiries by phone.)

Payment Method

Credit card, bank transfer, convenience store payment* Convenience store payments cannot be used for payments over 300,000 yen.
Other than product price


【postage】
Standard shipping: Honshu 1,000 yen (tax included), Hokkaido and Okinawa 1,500 yen (tax included)

Shipping fees vary depending on the delivery area and the total weight of the products and packaging materials you order. The total weight of the products will be automatically calculated at checkout, and you can check the final shipping fee.

[Payment fee]
If you pay at a convenience store, an additional 190 yen will be charged as a handling fee.

Product delivery time

For shipments within Japan, your order will be shipped within 3-5 business days after payment is completed.

*If the release dates of the items you order are different, the items will be shipped according to the item with the latest release date.
Please note that delivery may be delayed for the following reasons:

When there is a large number of applications
If the product is temporarily out of stock
- When delivery is impossible due to deterioration of transportation conditions caused by weather, disasters, epidemics, or other reasons.
・If the production of the product is delayed
- If there is a problem with your order or payment, such as an overcharge or undercharge.
・If shipping operations are temporarily suspended due to summer holidays, New Year's holidays, consecutive holidays, etc.

Product delivery method
After we make the arrangements, the delivery will be made by the shipping company.
Returns and Exchanges

We do not accept returns, refunds, or exchanges.

However, we will only accept returns or exchanges in the following cases:

1. Please contact us within 7 days after receiving the product if the contents or quantity of the product you ordered is different from the one you received. If you have already used the product, we may not be able to accept the return even if the product contents were incorrect.

2. The product was defective (broken, scratched, soiled)
After receiving your contact, we will check whether a replacement product is available and whether there are any problems with the replacement product. Once you return the product, we will check the defective part and send you a replacement product.